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groupsLeadership & Technical Experts

Meet the Team Behind Your Peace of Mind

Repair. Restore. Relax.

We are a passionate team of engineers, veteran technicians, diagnostic scientists, and customer champions. Every single day, we work to replace guesswork and uncertainty with rapid doorstep arrival, genuine OEM spares, and guaranteed workmanship.

build
Pillar 1

Repair

Certified specialists who pass 100-mark practical diagnostic exams with pinpoint root-cause resolution.

autorenew
Pillar 2

Restore

100% genuine factory OEM spares that bring your appliance back to original cooling and operating performance.

weekend
Pillar 3

Relax

Fixed ₹299 inspection, 90-day free rework warranty, and live OTP arrival. No bargaining or hidden charges.

Rajesh Malhotra
Leadership
14+ Years Experience

Rajesh Malhotra

Chief Executive Officer & Founder

Pioneered the on-demand doorstep repair SLA and transparent diagnostic pricing in India. Former operations director with a mission to bring complete reliability to home services.

“Our promise is simple: when your appliance stops working, our team makes sure you don’t have to stress.”
Hyperlocal LogisticsOperations ScalingService SLA StrategyProduct Vision
Priya Sharma
Leadership
12+ Years Experience

Priya Sharma

Chief Operating Officer & Co-Founder

Leads pan-India operations, OEM genuine spare parts supply chain partnerships, and partner enablement centers. Driven by flawless execution and transparent technician compensation.

“Restoring an appliance to factory performance requires authentic spares and trained hands.”
OEM Supply ChainPartner EnablementQuality AssuranceNationwide Expansion
Vikram Singhania
Technical
18+ Years Experience

Vikram Singhania

VP, Technical Operations & Diagnostic Quality

HVAC & commercial refrigeration authority. Designed the rigorous 100-mark practical appliance diagnostic test and manages continuous safety and protocol compliance across our technician network.

“True technical skill is diagnosing the exact root cause in 15 minutes, not guessing at parts.”
100-Mark Diagnostic TestingInverter HVAC SystemsSafety StandardsTechnical Audits
Ananya Sen
Customer Experience
10+ Years Experience

Ananya Sen

Head of Customer Experience & SLA Governance

Champion of customer satisfaction with a focus on real-time tracking, live WhatsApp alerts, and the 90-day free rework warranty. Ensures every home feels safe, respected, and delighted.

“Relax is not just a tagline for us; it is the feeling every customer experiences after our specialist leaves.”
Customer Advocacy90-Day Warranty ProgramWhatsApp Live UpdatesCSAT 98.4%
Arun Prakash
Engineering
9+ Years Experience

Arun Prakash

Lead Platform Architect & Dispatch Systems

Builds our real-time telemetry, GPS-driven smart dispatch algorithm, and secure doorstep OTP verification systems that match the closest qualified technician to every booking.

“Technology should work quietly in the background so help arrives faster than expected.”
Real-time Dispatch EngineGPS TelemetryCloud InfrastructurePWA Engineering
Kavita Nair
Operations
11+ Years Experience

Kavita Nair

Director of Partner Verification & Compliance

Oversees the 7-stage police verification, background screening, and biometric safety credentials for all technician specialists before they are permitted on home visits.

“We send people into Indian homes. Trust, safety, and background integrity are non-negotiable.”
7-Point VerificationDoorstep Safety StandardsPolice ClearanceAudit & KYC
rocket_launchWe're Growing Nationwide

Want to Shape India's Most Trusted Service Brand?

Whether you are an experienced diagnostic engineer, a high-performing field specialist, or a customer success enthusiast, join our team and build something homeowners truly rely on.